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Help Center
FAQs
About Us
Getting Started
Payments, Pricing & Billing
How to Guides
FAQs
Rates
FAQs
Here you can find a list of our most frequently asked questions
How do I use Ship Angel?
How do I create an Account?
My Company has a business account set up, do I still need to create my own account?
How do I get in touch with you?
Do you offer phone support?
Do I have to download any software?
What browser does Ship Angel support?
How will I be notified about new changes, features and updates?
I can't sign in
I can’t upload my rates
I forgot my password
I need to change the email address on my account
I can’t remember the email address on my account
I haven’t received a temporary login link
What day will my card be charged?
I’m not sure which Price Package is right for me
How long does my free trial last?
Why do you need to know who my top vendors and lanes are?
How do I create multiple users or give my team access to the platform?
Is it possible to change the currency my rates are displayed?
Are you available in all countries?
One of my Ocean Freight providers is showing no search history, why is this?
Why do I need to enter payment info? Can I have a look around the software first?
How do notifications work?