What’s the best way to forward rate changes to Ship Angel?

You have the option to upload rate sheets to the workspace whenever you want, or if it's more convenient, you can send them to us through your own secure, personalized inbox that we can create for you during your onboarding process. This method will simplify and streamline the process of updating your rates, making the operation more efficient and saving your team hours in the process.

Any updated rate sheets must be sent to us by someone registered on your account for our AI to pick these up. If, for example, they get forwarded directly from a vendor, our AI may not recognise them as related to your account.