My team would like to cancel, is it possible to get a refund?

You have the option to cancel at any time. Simply drop us a message at support@shipangel.com and our customer support team will guide you through the process. Or alternatively, reach out to your dedicated Account Manager for help.

We don’t offer refunds for those paying monthly, but you'll still have access to all the paid features until the end of your billing cycle. If you've opted to pay annually, our team will contact you to discuss your refund options.